RCL FOODS is dedicated to bringing exceptional talent into the business. We are looking for an experienced Business Analyst to join our Group Services Division. The role will be based in Westville and report to the Applications Manager. RCL FOODS is looking for an analytical person with a collaborative work ethic. RCL FOODS entrusts the Business Analyst work in conjunction with the Business to identify, design and specify applications solutions that meet the Business requirements and achieve the Business benefit; and to facilitate the implementation of identified solutions utilizing recognized project management methodologies.
Duties & ResponsibilitiesSystem Opportunity Identification Support the Applications Manager and the Business in identifying IT application solutions to address key Business requirements within SAP FI ,CO and PA Quantify savings and efficiencies related to these opportunities and draw up Business Case documentation for submission to the Application Manager. Application Development, Enhancement and Implementation Serve as a liaison between the Business and technical consultants to ensure the implementation of identified system enhancements for FI, CO and PA Review and analyse technical specification documents prior to sign off by the Applications Manager and handover to developer(s). Execute on small Business projects requiring IT systems implementation. Meet with relevant Business representatives to establish, understand and document detailed Business requirements to be met by the project. Compile and agree a scope definition document as well as functional specification document and ensure that full sign off is achieved prior to implementation. Assist with the calculation of the business case and return on investment with relevant Business users and stakeholders. Prepare the project plan by engaging all relevant parties. Plan for project-related hardware and software requirements by liaising on an on-going basis with the infrastructure team. Compile and store project documentation (including business process flow charts, functional- and technical specifications, end user training material and project plans). Ensure constant communication with developers and full testing of the solution and identify and resolve problems or constraints prior to user acceptance testing. Work in conjunction and communicate with the Business to implement the system. Report on realisation of the Business case and identified KPI’s. Provide post-implementation support to all end-users. SAP User Profile Maintenance Communicate with GRC team to assist with creation and maintenance of user profiles in SAP in keeping with risk and audit standards. Authorize user access for new and existing users via the User Authorization Request (UAR) workflow. Assist with resolving user profile audit queries System Auditing Conduct regular system compliance audits and health checks for FI and CO modules. Report on system non-compliance by users to the Applications Manager. Identify and highlight business risk to the Applications Manager as a result of non-compliance. Recommend compensating controls to the Applications Manager Reporting Develop appropriate reports for the SAP FI/CO and PA using SAP Report Writer requested by the Business. Maintain and proactively enhance reports. Work closely with the Data insights team to ensure data flow from all ERP systems to data warehousing and BI platforms are correct and validated. Understand the Finance and commercial dashboards for reporting, source data to guide business in using these effectively for decision making. Technical Expertise Provide ongoing advice and support on best practice to ensure continuous improvement within Business systems and applications. Provide guidance and specialist knowledge to business in the areas of product costing, overhead costings, profitability analysis, settlements and costing template changes Identify opportunities to deliver best value solutions and make recommendations to the Applications Manager regarding the best use for SAP FI, CO and PA SAP End-User Support Assist end users to resolve SAP FI , CO and PA related issues across the RCL Foods division and business units Resolve calls logged on service management system within agreed SLA. Provide clear problem definition and liaise with necessary technical experts/external consultants to resolve technical SAP issues related to the FI&CO module. Work in conjunction with learning team and super users to deliver and where required conduct end user training on existing and new System functionality. Create and maintain user training manuals and e-learning material in conjunction with the business (super users) and learning team. Conduct user assessments with the business users following training or as required Analyse reports on user knowledge and skills gaps provided by the learning team to identify training needs. Work in conjunction with the learning department to roll out ongoing end user training as required
Minimum RequirementsDegree in Information Technology / BCom Minimum of 5-8 years’ experience within the relevant business function or information technology environment. (SAP ECC 6 with specific reference to FI, CO and PA and other best of breed systems) Demonstrated success in managing projects relating to superior performance and continuous improvement Valid Code EB drivers\' license